This page explains how to delete your We Eat Well account and what happens to your data when you do. It applies to the We Eat Well app on iOS and Android, published by We Eat Well Limited.
Delete your account in the app
The quickest way is from inside the app:
- Open We Eat Well and sign in.
- Tap Account, then My Account.
- Tap Delete Account.
- Read the points on screen, then confirm your password.
- Tap Delete account now.
Your account is deleted straight away and you are signed out.
Request deletion without the app
If you no longer have the app installed, or can’t sign in, email us at hello@weeatwell.co.nz from the email address linked to your account, with the subject “Delete my account”. We require this step so we know you are the owner of your account.
We may ask you to confirm that you own the account before we act on it. We complete requests within 14 days and email you once it’s done.
What is deleted
- Your account and sign-in details
- Your profile, including your name, email address and profile photo
- Your personal cookbook, favourites, meal plans and shopping lists
- Your followers and the list of people you follow
What is kept
- Recipes and collections you’ve added are reassigned to We Eat Well, so other people’s cookbooks aren’t affected by you leaving. They are no longer linked to you.
- Backups may hold a copy of your data for up to 7 days before they are overwritten.
Before you delete
Deleting your account is permanent. We can’t restore an account, or anything in it, once it’s gone. You’re welcome to create a new account later, but it will start empty.
Questions
Email hello@weeatwell.co.nz, or see our Privacy Policy for more on how we handle your data.